Shipping policy

Effective Date: 12/05/2026

At SARTHI DESIGNS, we aim to process and deliver your orders safely and efficiently. This Shipping Policy explains our order processing, shipping, delivery, and related procedures.

1. Business Information

Business Name: SARTHI DESIGNS
Legal Name: Iklash
Business Type: Proprietorship
GSTIN: 27AKOPI0811D1ZH

Registered Address:
Floor No. 6, Building No. 3
Name of Premises/Building: Iklash
Beed Road
Beed, Maharashtra – 431122
India

2. Order Processing

Orders are generally processed after successful payment confirmation.

Orders may take approximately 1–3 business days to be processed and prepared for dispatch.

Processing time may be longer during:

Sales and promotional periods
Public holidays
High order volumes
Unforeseen operational circumstances

3. Shipping & Delivery

After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Remote or difficult-to-service locations may require additional delivery time.

Estimated delivery times are indicative and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

The applicable shipping fee may vary depending on the order, delivery location, weight, dimensions, or promotional offers.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

Full name
House/building number
Street/locality
City
State
PIN code
Valid contact details

SARTHI DESIGNS is not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer.

6. Tracking

Where tracking is available, tracking details may be provided after the order has been dispatched.

Customers can use the tracking information to follow the shipment through the applicable courier service.

7. Delayed Delivery

Delivery may be delayed due to circumstances beyond our reasonable control, including:

Weather conditions
Natural disasters
Public holidays
Courier disruptions
Transportation issues
Regional restrictions
Incorrect address information
High-volume periods
Other unforeseen circumstances

We will make reasonable efforts to assist customers in resolving delivery-related issues.

8. Failed Delivery

If a delivery attempt fails because the customer is unavailable, the address is incorrect, or the customer cannot be contacted, the courier may make additional delivery attempts or return the shipment to the sender.

Additional shipping charges may apply in certain cases where permitted and will be communicated to the customer.

9. Damaged Package

Customers should inspect the package at the time of delivery where possible.

If a package appears seriously damaged, customers should document the condition with photographs or videos and contact SARTHI DESIGNS as soon as possible.

For damaged or defective products, please refer to our Return & Refund Policy.

10. Missing or Incorrect Products

If you receive an incorrect product or an item is missing from your order, contact us with your order details as soon as possible.

We may request photographs, videos, packaging details, or other information to verify the issue.

After verification, an appropriate resolution may be provided in accordance with our Return & Refund Policy.

11. International Shipping

Unless specifically stated on the website, SARTHI DESIGNS currently focuses on deliveries within India.

If international shipping becomes available, applicable shipping charges, customs duties, taxes, and delivery conditions will be communicated separately.

12. Order Cancellation

Cancellation requests should be submitted as early as possible.

If an order has already been processed or dispatched, cancellation may not be possible and the applicable Return & Refund Policy may apply.

13. Contact & Business Details

SARTHI DESIGNS
Legal Name: Iklash
Business Type: Proprietorship
GSTIN: 27AKOPI0811D1ZH

Registered Address:
Floor No. 6, Building No. 3
Iklash
Beed Road
Beed, Maharashtra – 431122
India

For shipping or delivery-related questions, customers may contact SARTHI DESIGNS through the contact details provided on the website.

14. Policy Updates

SARTHI DESIGNS may update this Shipping Policy from time to time to reflect changes in our operations, courier arrangements, services, or applicable legal requirements.